Cakemail - We are currently experiencing issues with one of our databases. – Incident details

Experiencing partially degraded performance

We are currently experiencing issues with one of our databases.

Resolved
Partial outage
Started almost 3 years agoLasted about 4 hours

Affected

Cakemail Classic

Partial outage from 4:50 PM to 8:32 PM

Classic API

Partial outage from 4:50 PM to 8:32 PM

Classic App

Partial outage from 4:50 PM to 8:32 PM

Email Designer

Partial outage from 4:50 PM to 8:32 PM

Cakemail Tracking

Partial outage from 4:50 PM to 8:32 PM

Cakemail.com

Partial outage from 4:50 PM to 8:32 PM

Updates
  • Resolved
    Resolved

    The maintenance has been lifted and the issues resolved.

  • Identified
    Identified

    There is an operation on going on the server.

  • Update
    Update

    We are still working to resolve the issue. An update will be provided as soon as more information becomes available.

  • Investigating
    Investigating

    We are currently experiencing issues with one of our databases. Some clients affected will not have access to the account for the time being. We will provide another update shortly.