Cakemail - The performance of the database is sub-optimal. – Incident details

All systems operational

The performance of the database is sub-optimal.

Resolved
Degraded performance
Started almost 4 years agoLasted about 2 hours

Affected

Cakemail Classic

Degraded performance from 4:59 PM to 6:38 PM

Classic API

Degraded performance from 4:59 PM to 6:38 PM

Classic App

Degraded performance from 4:59 PM to 6:38 PM

Email Designer

Degraded performance from 4:59 PM to 6:38 PM

Cakemail Tracking

Degraded performance from 4:59 PM to 6:38 PM

Cakemail.com

Degraded performance from 4:59 PM to 6:38 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved.

  • Identified
    UTC
    Identified

    We are still having instabilities as we work on fully resolving the issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.