Cakemail - Degradation of generalised services (intermitted interuption – Incident details

All systems operational

Degradation of generalised services (intermitted interuption

Resolved
Degraded performance
Started almost 3 years agoLasted about 4 hours

Affected

Cakemail Classic

Degraded performance from 11:16 AM to 3:02 PM

Classic API

Degraded performance from 11:16 AM to 3:02 PM

Classic App

Degraded performance from 11:16 AM to 3:02 PM

Cakemail Tracking

Degraded performance from 11:16 AM to 3:02 PM

Cakemail Email Delivery Infrastructure

Degraded performance from 11:16 AM to 3:02 PM

Cakemail Next-gen

Degraded performance from 11:16 AM to 3:02 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue is now resolved.

  • Identified
    UTC
    Identified

    We have identified an internet routing issue at one of our service providers. The resolution is in progress and our team is monitoring closely