Cakemail - Slower performance on the app – Incident details

All systems operational

Slower performance on the app

Resolved
Degraded performance
Started 5 months agoLasted about 22 hours

Affected

Cakemail Classic

Degraded performance from 4:01 PM to 1:34 PM, Operational from 1:34 PM to 1:34 PM

Classic API

Degraded performance from 4:01 PM to 1:34 PM, Operational from 1:34 PM to 1:34 PM

Classic App

Degraded performance from 4:01 PM to 1:34 PM, Operational from 1:34 PM to 1:34 PM

Email Designer

Degraded performance from 4:01 PM to 1:34 PM, Operational from 1:34 PM to 1:34 PM

Cakemail Next-gen

Degraded performance from 4:01 PM to 1:34 PM, Operational from 1:34 PM to 1:34 PM

Next-gen API

Degraded performance from 4:01 PM to 1:34 PM, Operational from 1:34 PM to 1:34 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently investigating reports of slower performance affecting some users. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.