tag:status.cakemail.com,2005:/history Cakemail Status - Incident history 2026-04-08T20:00:00.000+00:00 Cakemail tag:status.cakemail.com,2005:Maintenance/cmnhuhrm302fnbhe5jnqj1mfs 2026-04-08T20:00:00.000+00:00 2026-04-08T20:00:00.000+00:00 Email Sending Infrastructure Type: Maintenance

Affected Components: Cakemail Email Delivery Infrastructure

Apr 8, 20:00:00 GMT+0
Identified - We inform you of upcoming maintenance on our email sending infrastructure. **Expected interruption:** Up to 2 hours of intermittent service disruption within the 4-hour maintenance window. Please note that timing may vary slightly depending on the progress of the intervention. **Impact:** During this period, emails may be temporarily delayed and not sent from our infrastructure. Our teams will be closely monitoring the operation to ensure everything is restored as quickly as possible. If any unexpected issues arise, we will transition to an unplanned intervention to resolve them promptly..

]]> tag:status.cakemail.com,2005:Incident/cmn8bwr9b06drzpr3ptq8rp1c 2026-03-27T03:15:37.343+00:00 2026-03-27T03:15:37.356+00:00 Cakemail.com isn't accessible at the moment (automated) Type: Incident

Duration: 3 days, 12 hours and 23 minutes

Affected Components: Cakemail.com

Mar 27, 03:15:37 GMT+0
Investigating - Cakemail.com cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 30, 15:38:40 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.cakemail.com,2005:Incident/cmn4mbzyb09je34vk9y2hautu 2026-03-24T12:56:19.091+00:00 2026-03-24T12:56:19.091+00:00 We are currently experiencing an issue affecting email delivery Type: Incident

Duration: 36 minutes

Affected Components: Next-gen App, Cakemail.com, Cakemail Email Delivery Infrastructure, Classic App, Cakemail Tracking, Next-gen API, Classic API

Mar 24, 12:56:19 GMT+0
Investigating - Our team is actively working to resolve it as quickly as possible. We understand how important reliable delivery is, and we are treating this matter with the highest priority..

Mar 24, 12:59:39 GMT+0
Identified - We are continuing to work on a fix for this incident..

Mar 24, 13:32:36 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.cakemail.com,2005:Incident/cmmyxdhxu0ayhozdt88qdif7a 2026-03-20T13:18:48.456+00:00 2026-03-20T13:18:48.456+00:00 API is currently experiencing some issues Type: Incident

Duration: 40 minutes

Affected Components: Next-gen API

Mar 20, 13:18:48 GMT+0
Investigating - We are currently investigating this incident..

Mar 20, 13:58:59 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.cakemail.com,2005:Incident/cmmyxd0g000f6sxckfbeh4y7e 2026-03-20T12:00:18.805+00:00 2026-03-20T12:00:18.805+00:00 API is currently experiencing some issues Type: Incident

Duration: 1 hour and 58 minutes

Affected Components: Next-gen API

Mar 20, 12:00:18 GMT+0
Investigating - We are currently investigating this incident..

Mar 20, 13:58:35 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.cakemail.com,2005:Incident/cmmyuh8rr0arsrtd9sf1t53bi 2026-03-20T11:57:44.487+00:00 2026-03-20T11:57:44.502+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 12 minutes

Affected Components: Classic App

Mar 20, 11:57:44 GMT+0
Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 20, 12:09:20 GMT+0
Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmmxkmxp70209e87azz6sb6be 2026-03-19T14:34:27.739+00:00 2026-03-19T14:34:27.752+00:00 Cakemail Tracking isn't accessible at the moment (automated) Type: Incident

Duration: 4 minutes

Affected Components: Cakemail Tracking

Mar 19, 14:34:27 GMT+0
Investigating - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 19, 14:38:39 GMT+0
Resolved - Cakemail Tracking is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmmxkmgxj01fcb3ze0q181vr7 2026-03-19T14:34:06.006+00:00 2026-03-19T14:34:06.021+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 4 minutes

Affected Components: Classic App

Mar 19, 14:34:06 GMT+0
Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 19, 14:38:30 GMT+0
Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmmxkmefd01hjykvm70s5otc6 2026-03-19T14:34:02.761+00:00 2026-03-19T14:34:02.769+00:00 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident

Duration: 5 minutes

Affected Components: Next-gen API

Mar 19, 14:34:02 GMT+0
Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 19, 14:38:34 GMT+0
Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmmxkm4y701dvdqmgti7w059p 2026-03-19T14:33:50.478+00:00 2026-03-19T14:33:50.494+00:00 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident

Duration: 5 minutes

Affected Components: Classic API

Mar 19, 14:33:50 GMT+0
Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 19, 14:38:29 GMT+0
Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmli7vz0704jv13c02mcjsiza 2026-02-11T16:01:18.083+00:00 2026-02-12T13:34:29.917+00:00 Slower performance on the app Type: Incident

Duration: 21 hours and 34 minutes

Affected Components: Classic App, Next-gen App, Email Designer, Email Designer, Next-gen API, Classic API, , , Cakemail Next-gen → Cakemail Classic →

Feb 12, 13:34:29 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 12, 13:34:51 GMT+0
Resolved - This incident has been resolved..

Feb 11, 16:01:18 GMT+0
Investigating - We are currently investigating reports of slower performance affecting some users. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available..

]]> tag:status.cakemail.com,2005:Incident/cmkzw6h9a16vuyuf9h8rqeu4d 2026-01-29T20:13:43.005+00:00 2026-01-29T20:13:43.019+00:00 Cakemail Tracking isn't accessible at the moment (automated) Type: Incident

Duration: 21 minutes

Affected Components: Cakemail Tracking

Jan 29, 20:13:43 GMT+0
Investigating - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 20:34:20 GMT+0
Resolved - Cakemail Tracking is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkzw5l9t16cjytjow4rc5vq9 2026-01-29T20:13:01.553+00:00 2026-01-29T20:13:01.569+00:00 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident

Duration: 21 minutes

Affected Components: Next-gen API

Jan 29, 20:13:01 GMT+0
Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 20:33:47 GMT+0
Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkzw2tri0mo9vqphl5ptr5ae 2026-01-29T20:10:52.590+00:00 2026-01-29T20:10:52.607+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 23 minutes

Affected Components: Classic App

Jan 29, 20:10:52 GMT+0
Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 20:34:15 GMT+0
Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkzw0flo16t9yuf9yxl5rbh7 2026-01-29T20:09:00.924+00:00 2026-01-29T20:09:00.938+00:00 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident

Duration: 25 minutes

Affected Components: Classic API

Jan 29, 20:09:00 GMT+0
Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 20:34:02 GMT+0
Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmko07t7w0001eor67wv4a7py 2026-01-21T12:33:29.515+00:00 2026-01-21T12:33:29.537+00:00 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident

Duration: 7 minutes

Affected Components: Classic API

Jan 21, 12:33:29 GMT+0
Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 12:40:28 GMT+0
Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmko07rs8007zrf8jilwyzdu6 2026-01-21T12:33:27.655+00:00 2026-01-21T12:33:27.668+00:00 Cakemail Tracking isn't accessible at the moment (automated) Type: Incident

Duration: 7 minutes

Affected Components: Cakemail Tracking

Jan 21, 12:33:27 GMT+0
Investigating - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 12:40:26 GMT+0
Resolved - Cakemail Tracking is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmko079sg00c4hg3mlg4lffl9 2026-01-21T12:33:04.335+00:00 2026-01-21T12:33:04.357+00:00 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident

Duration: 7 minutes

Affected Components: Next-gen API

Jan 21, 12:33:04 GMT+0
Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 12:40:31 GMT+0
Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmko074en0094kc337nnm3sak 2026-01-21T12:32:57.358+00:00 2026-01-21T12:32:57.371+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 8 minutes

Affected Components: Classic App

Jan 21, 12:32:57 GMT+0
Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 12:40:38 GMT+0
Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmknvrfx50940xjngew0bm2pw 2026-01-21T10:29:10.479+00:00 2026-01-21T14:44:02.082+00:00 Ongoing Network Instability Type: Incident

Duration: 4 hours and 15 minutes

Affected Components: Next-gen App, Cakemail.com, Cakemail Email Delivery Infrastructure, Classic App, Cakemail Tracking, Email Designer, Email Designer, Next-gen API, Classic API

Jan 21, 14:44:02 GMT+0
Resolved - This incident has been resolved..

Jan 21, 10:29:10 GMT+0
Investigating - We are still experiencing intermittent service interruptions caused by network flapping. Our team is actively investigating the issue. We are working to isolate and resolve the root cause. We will continue to provide updates as we make progress. Thank you for your patience while we work to fully stabilize the platform..

Jan 21, 10:52:32 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.cakemail.com,2005:Incident/cmknvg6ug097l133zeh5l1p37 2026-01-21T10:20:02.343+00:00 2026-01-21T10:20:02.359+00:00 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident

Duration: 1 minute

Affected Components: Next-gen API

Jan 21, 10:20:02 GMT+0
Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 10:20:34 GMT+0
Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmknvfzl1092m8lga11jev25m 2026-01-21T10:19:52.933+00:00 2026-01-21T10:19:52.946+00:00 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident

Duration: 1 minute

Affected Components: Classic API

Jan 21, 10:19:52 GMT+0
Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 10:20:23 GMT+0
Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmknvfypx092g8lgal06y50pg 2026-01-21T10:19:51.813+00:00 2026-01-21T10:19:51.835+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 1 minute

Affected Components: Classic App

Jan 21, 10:19:51 GMT+0
Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 10:20:32 GMT+0
Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmknul85n0as4lh6z8g1p8a6k 2026-01-21T09:55:57.706+00:00 2026-01-21T09:55:57.720+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 3 minutes

Affected Components: Classic App

Jan 21, 09:55:57 GMT+0
Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 09:58:27 GMT+0
Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkntvi7o0036t542az75a4a0 2026-01-21T09:35:57.683+00:00 2026-01-21T09:36:25.627+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Affected Components: Classic App

Jan 21, 09:36:25 GMT+0
Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

Jan 21, 09:35:57 GMT+0
Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkntg4sp096kb91kg8hjyoor 2026-01-21T09:24:00.456+00:00 2026-01-21T09:24:26.260+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Affected Components: Classic App

Jan 21, 09:24:26 GMT+0
Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

Jan 21, 09:24:00 GMT+0
Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Maintenance/cmayfhihh003qydlit41bgodr 2025-05-23T03:00:00.000+00:00 2025-05-23T03:00:01.000+00:00 Maintenance thursday May 22nd at 11pm EST Type: Maintenance

Duration: 1 hour and 20 minutes

Affected Components: Cakemail Email Delivery Infrastructure, Email Designer, Classic App, Email Designer, Cakemail.com, Cakemail Tracking, Classic API, Next-gen API, Next-gen App

May 23, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

May 23, 04:20:08 GMT+0
Completed - Maintenance has completed successfully..

May 23, 03:00:00 GMT+0
Identified - We will be carrying out a database maintenance which can last 4 hours with a maximum downtime of 2 hours Date: Thursday May 22nd, 11pm EST .

]]> tag:status.cakemail.com,2005:Maintenance/cm0fe0hzv0002cmybbvzq362v 2024-08-30T04:00:00.000+00:00 2024-08-30T04:00:00.000+00:00 Maintenance Friday August 30th at 12:00 am (tonight) Type: Maintenance

Duration: 45 minutes

Affected Components: Classic API, Next-gen App, Classic App, Email Designer, Next-gen API, Email Designer, Cakemail.com, Cakemail Tracking, Cakemail Email Delivery Infrastructure

Aug 30, 04:00:00 GMT+0
Identified - Impact on services: We will be carrying out a maintenance on databases that will last roughly 45 minutes. Users can expect partial outages effecting all services..

Aug 30, 04:45:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 30, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.cakemail.com,2005:Maintenance/clyx5jlkv89695ifoab9b6940x 2024-07-23T04:00:00.000+00:00 2024-07-23T04:00:00.000+00:00 Maintenance Notification Type: Maintenance

Duration: 1 hour and 41 minutes

Affected Components: Classic API, Next-gen App, Classic App, Email Designer, Next-gen API, Email Designer

Jul 23, 04:00:00 GMT+0
Identified - We will be performing maintenance on our database services on July 23 at 12:00 AM EST. The maintenance is expected to last approximately 3 hours and may cause some partial outages. Additionally, we will be conducting maintenance today - July 22 - during business hours, which should not result in any downtime. Thank you for your understanding and cooperation..

Jul 23, 05:40:43 GMT+0
Completed - Maintenance has completed successfully..

Jul 23, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.cakemail.com,2005:Maintenance/cly7etpvn72202htokw530uq4q 2024-07-04T15:30:00.000+00:00 2024-07-04T16:09:12.526+00:00 Emergency Maintenance Type: Maintenance

Duration: 39 minutes

Affected Components: Classic API, Next-gen App, Classic App, Email Designer, Next-gen API, Email Designer

Jul 4, 16:09:12 GMT+0
Completed - The maintenance has now been completed quicker than expected.

Jul 4, 15:30:00 GMT+0
Identified - Emergency maintenance starting at 11:30 ET The maintenance will last 3 hours with partial/intermittent downtime of 1.5 hours.

]]> tag:status.cakemail.com,2005:Maintenance/cl8m47wpx46440ton1o163ebhr 2022-09-29T02:00:00.000+00:00 2022-09-29T02:22:48.832+00:00 Server maintenance Type: Maintenance

Duration: 23 minutes

Affected Components: Classic App, Email Designer, Classic API, Cakemail Tracking, Next-gen App, Cakemail.com, Email Designer, Next-gen API

Sep 29, 02:22:48 GMT+0
Completed - Maintenance completed successfully..

Sep 29, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 29, 02:00:00 GMT+0
Identified - A maintenance operation is scheduled on September 28, 2022, between 10:00 PM and 12:00 AM (UTC-4). A 10 minute downtime is expected..

]]> tag:status.cakemail.com,2005:Maintenance/ckxywauzi3302738vomlkm0vyys 2022-01-05T09:00:00.000+00:00 2022-01-05T09:00:00.000+00:00 Cloud provider maintenance Type: Maintenance

Affected Components: Cakemail Tracking, Next-gen App, Classic App, Next-gen API, Classic API, Cakemail.com, Email Designer, Email Designer

Jan 5, 09:00:00 GMT+0
Completed - Maintenance has completed successfully..

Jan 5, 09:00:00 GMT+0
Identified - Maintenance is now in progress..

Jan 5, 09:00:00 GMT+0
Identified - A maintenance operation is scheduled for the BHS1 region on January 5, 2021, between 4:00 AM and 12:00 PM (UTC-4). No disruption to your instances is expected as services will be maintained during the operation..

]]>