Cakemail Status - Incident history https://status.cakemail.com Cakemail Wed, 8 Apr 2026 20:00:00 +0000 Email Sending Infrastructure Type: Maintenance Affected Components: Cakemail Email Delivery Infrastructure Apr 8, 20:00:00 GMT+0 - Identified - We inform you of upcoming maintenance on our email sending infrastructure. **Expected interruption:** Up to 2 hours of intermittent service disruption within the 4-hour maintenance window. Please note that timing may vary slightly depending on the progress of the intervention. **Impact:** During this period, emails may be temporarily delayed and not sent from our infrastructure. Our teams will be closely monitoring the operation to ensure everything is restored as quickly as possible. If any unexpected issues arise, we will transition to an unplanned intervention to resolve them promptly. Type: Maintenance

Affected Components:

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We inform you of upcoming maintenance on our email sending infrastructure. **Expected interruption:** Up to 2 hours of intermittent service disruption within the 4-hour maintenance window. Please note that timing may vary slightly depending on the progress of the intervention. **Impact:** During this period, emails may be temporarily delayed and not sent from our infrastructure. Our teams will be closely monitoring the operation to ensure everything is restored as quickly as possible. If any unexpected issues arise, we will transition to an unplanned intervention to resolve them promptly..</p> ]]> Wed, 8 Apr 2026 20:00:00 +0000 https://status.cakemail.com/maintenance/cmnhuhrm302fnbhe5jnqj1mfs https://status.cakemail.com/maintenance/cmnhuhrm302fnbhe5jnqj1mfs Cakemail.com isn't accessible at the moment (automated) Type: Incident Duration: 3 days, 12 hours and 23 minutes Affected Components: Cakemail.com Mar 27, 03:15:37 GMT+0 - Investigating - Cakemail.com cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 30, 15:38:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 days, 12 hours and 23 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>03:15:37</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail.com cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>15:38:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Mar 2026 03:15:37 +0000 https://status.cakemail.com/incident/cmn8bwr9b06drzpr3ptq8rp1c https://status.cakemail.com/incident/cmn8bwr9b06drzpr3ptq8rp1c We are currently experiencing an issue affecting email delivery Type: Incident Duration: 36 minutes Affected Components: Next-gen App, Cakemail.com, Cakemail Email Delivery Infrastructure, Classic App, Cakemail Tracking, Next-gen API, Classic API Mar 24, 12:56:19 GMT+0 - Investigating - Our team is actively working to resolve it as quickly as possible. We understand how important reliable delivery is, and we are treating this matter with the highest priority. Mar 24, 12:59:39 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 24, 13:32:36 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 36 minutes

Affected Components: , , , , , ,

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>12:56:19</var> GMT+0</small><br><strong>Investigating</strong> - Our team is actively working to resolve it as quickly as possible. We understand how important reliable delivery is, and we are treating this matter with the highest priority..</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>12:59:39</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>13:32:36</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 24 Mar 2026 12:56:19 +0000 https://status.cakemail.com/incident/cmn4mbzyb09je34vk9y2hautu https://status.cakemail.com/incident/cmn4mbzyb09je34vk9y2hautu API is currently experiencing some issues Type: Incident Duration: 40 minutes Affected Components: Next-gen API Mar 20, 13:18:48 GMT+0 - Investigating - We are currently investigating this incident. Mar 20, 13:58:59 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 40 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>13:18:48</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>13:58:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 20 Mar 2026 13:18:48 +0000 https://status.cakemail.com/incident/cmmyxdhxu0ayhozdt88qdif7a https://status.cakemail.com/incident/cmmyxdhxu0ayhozdt88qdif7a API is currently experiencing some issues Type: Incident Duration: 1 hour and 58 minutes Affected Components: Next-gen API Mar 20, 12:00:18 GMT+0 - Investigating - We are currently investigating this incident. Mar 20, 13:58:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 58 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>12:00:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>13:58:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 20 Mar 2026 12:00:18 +0000 https://status.cakemail.com/incident/cmmyxd0g000f6sxckfbeh4y7e https://status.cakemail.com/incident/cmmyxd0g000f6sxckfbeh4y7e Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident Duration: 12 minutes Affected Components: Classic App Mar 20, 11:57:44 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 20, 12:09:20 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 12 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>11:57:44</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>12:09:20</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 20 Mar 2026 11:57:44 +0000 https://status.cakemail.com/incident/cmmyuh8rr0arsrtd9sf1t53bi https://status.cakemail.com/incident/cmmyuh8rr0arsrtd9sf1t53bi Cakemail Tracking isn't accessible at the moment (automated) Type: Incident Duration: 4 minutes Affected Components: Cakemail Tracking Mar 19, 14:34:27 GMT+0 - Investigating - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 14:38:39 GMT+0 - Resolved - Cakemail Tracking is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>14:34:27</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>14:38:39</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Tracking is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Mar 2026 14:34:27 +0000 https://status.cakemail.com/incident/cmmxkmxp70209e87azz6sb6be https://status.cakemail.com/incident/cmmxkmxp70209e87azz6sb6be Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident Duration: 4 minutes Affected Components: Classic App Mar 19, 14:34:06 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 14:38:30 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>14:34:06</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>14:38:30</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Mar 2026 14:34:06 +0000 https://status.cakemail.com/incident/cmmxkmgxj01fcb3ze0q181vr7 https://status.cakemail.com/incident/cmmxkmgxj01fcb3ze0q181vr7 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident Duration: 5 minutes Affected Components: Next-gen API Mar 19, 14:34:02 GMT+0 - Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 14:38:34 GMT+0 - Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>14:34:02</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>14:38:34</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Mar 2026 14:34:02 +0000 https://status.cakemail.com/incident/cmmxkmefd01hjykvm70s5otc6 https://status.cakemail.com/incident/cmmxkmefd01hjykvm70s5otc6 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident Duration: 5 minutes Affected Components: Classic API Mar 19, 14:33:50 GMT+0 - Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 19, 14:38:29 GMT+0 - Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>14:33:50</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>14:38:29</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Mar 2026 14:33:50 +0000 https://status.cakemail.com/incident/cmmxkm4y701dvdqmgti7w059p https://status.cakemail.com/incident/cmmxkm4y701dvdqmgti7w059p Slower performance on the app Type: Incident Duration: 21 hours and 34 minutes Affected Components: Classic App, Next-gen App, Email Designer, Email Designer, Next-gen API, Classic API, , , Cakemail Next-gen → Cakemail Classic → Feb 12, 13:34:29 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 12, 13:34:51 GMT+0 - Resolved - This incident has been resolved. Feb 11, 16:01:18 GMT+0 - Investigating - We are currently investigating reports of slower performance affecting some users. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. Type: Incident

Duration: 21 hours and 34 minutes

Affected Components: , , , , , , ,

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>13:34:29</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>13:34:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>16:01:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating reports of slower performance affecting some users. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available..</p> ]]> Wed, 11 Feb 2026 16:01:18 +0000 https://status.cakemail.com/incident/cmli7vz0704jv13c02mcjsiza https://status.cakemail.com/incident/cmli7vz0704jv13c02mcjsiza Cakemail Tracking isn't accessible at the moment (automated) Type: Incident Duration: 21 minutes Affected Components: Cakemail Tracking Jan 29, 20:13:43 GMT+0 - Investigating - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 29, 20:34:20 GMT+0 - Resolved - Cakemail Tracking is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 21 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>20:13:43</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>20:34:20</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Tracking is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 29 Jan 2026 20:13:43 +0000 https://status.cakemail.com/incident/cmkzw6h9a16vuyuf9h8rqeu4d https://status.cakemail.com/incident/cmkzw6h9a16vuyuf9h8rqeu4d Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident Duration: 21 minutes Affected Components: Next-gen API Jan 29, 20:13:01 GMT+0 - Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 29, 20:33:47 GMT+0 - Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 21 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>20:13:01</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>20:33:47</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 29 Jan 2026 20:13:01 +0000 https://status.cakemail.com/incident/cmkzw5l9t16cjytjow4rc5vq9 https://status.cakemail.com/incident/cmkzw5l9t16cjytjow4rc5vq9 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident Duration: 23 minutes Affected Components: Classic App Jan 29, 20:10:52 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 29, 20:34:15 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 23 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>20:10:52</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>20:34:15</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 29 Jan 2026 20:10:52 +0000 https://status.cakemail.com/incident/cmkzw2tri0mo9vqphl5ptr5ae https://status.cakemail.com/incident/cmkzw2tri0mo9vqphl5ptr5ae Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident Duration: 25 minutes Affected Components: Classic API Jan 29, 20:09:00 GMT+0 - Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 29, 20:34:02 GMT+0 - Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 25 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>20:09:00</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 29</var>, <var data-var='time'>20:34:02</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 29 Jan 2026 20:09:00 +0000 https://status.cakemail.com/incident/cmkzw0flo16t9yuf9yxl5rbh7 https://status.cakemail.com/incident/cmkzw0flo16t9yuf9yxl5rbh7 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident Duration: 7 minutes Affected Components: Classic API Jan 21, 12:33:29 GMT+0 - Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 12:40:28 GMT+0 - Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>12:33:29</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>12:40:28</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 12:33:29 +0000 https://status.cakemail.com/incident/cmko07t7w0001eor67wv4a7py https://status.cakemail.com/incident/cmko07t7w0001eor67wv4a7py Cakemail Tracking isn't accessible at the moment (automated) Type: Incident Duration: 7 minutes Affected Components: Cakemail Tracking Jan 21, 12:33:27 GMT+0 - Investigating - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 12:40:26 GMT+0 - Resolved - Cakemail Tracking is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>12:33:27</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>12:40:26</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Tracking is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 12:33:27 +0000 https://status.cakemail.com/incident/cmko07rs8007zrf8jilwyzdu6 https://status.cakemail.com/incident/cmko07rs8007zrf8jilwyzdu6 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident Duration: 7 minutes Affected Components: Next-gen API Jan 21, 12:33:04 GMT+0 - Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 12:40:31 GMT+0 - Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>12:33:04</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>12:40:31</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 12:33:04 +0000 https://status.cakemail.com/incident/cmko079sg00c4hg3mlg4lffl9 https://status.cakemail.com/incident/cmko079sg00c4hg3mlg4lffl9 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident Duration: 8 minutes Affected Components: Classic App Jan 21, 12:32:57 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 12:40:38 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 8 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>12:32:57</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>12:40:38</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 12:32:57 +0000 https://status.cakemail.com/incident/cmko074en0094kc337nnm3sak https://status.cakemail.com/incident/cmko074en0094kc337nnm3sak Ongoing Network Instability Type: Incident Duration: 4 hours and 15 minutes Affected Components: Next-gen App, Cakemail.com, Cakemail Email Delivery Infrastructure, Classic App, Cakemail Tracking, Email Designer, Email Designer, Next-gen API, Classic API Jan 21, 14:44:02 GMT+0 - Resolved - This incident has been resolved. Jan 21, 10:29:10 GMT+0 - Investigating - We are still experiencing intermittent service interruptions caused by network flapping. Our team is actively investigating the issue. We are working to isolate and resolve the root cause. We will continue to provide updates as we make progress. Thank you for your patience while we work to fully stabilize the platform. Jan 21, 10:52:32 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 4 hours and 15 minutes

Affected Components: , , , , , , , ,

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>14:44:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:29:10</var> GMT+0</small><br><strong>Investigating</strong> - We are still experiencing intermittent service interruptions caused by network flapping. Our team is actively investigating the issue. We are working to isolate and resolve the root cause. We will continue to provide updates as we make progress. Thank you for your patience while we work to fully stabilize the platform..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:52:32</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Wed, 21 Jan 2026 10:29:10 +0000 https://status.cakemail.com/incident/cmknvrfx50940xjngew0bm2pw https://status.cakemail.com/incident/cmknvrfx50940xjngew0bm2pw Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident Duration: 1 minute Affected Components: Next-gen API Jan 21, 10:20:02 GMT+0 - Investigating - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 10:20:34 GMT+0 - Resolved - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:20:02</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:20:34</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 10:20:02 +0000 https://status.cakemail.com/incident/cmknvg6ug097l133zeh5l1p37 https://status.cakemail.com/incident/cmknvg6ug097l133zeh5l1p37 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident Duration: 1 minute Affected Components: Classic API Jan 21, 10:19:52 GMT+0 - Investigating - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 10:20:23 GMT+0 - Resolved - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:19:52</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:20:23</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 10:19:52 +0000 https://status.cakemail.com/incident/cmknvfzl1092m8lga11jev25m https://status.cakemail.com/incident/cmknvfzl1092m8lga11jev25m Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident Duration: 1 minute Affected Components: Classic App Jan 21, 10:19:51 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 10:20:32 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:19:51</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>10:20:32</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 10:19:51 +0000 https://status.cakemail.com/incident/cmknvfypx092g8lgal06y50pg https://status.cakemail.com/incident/cmknvfypx092g8lgal06y50pg Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident Duration: 3 minutes Affected Components: Classic App Jan 21, 09:55:57 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 21, 09:58:27 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>09:55:57</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>09:58:27</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 09:55:57 +0000 https://status.cakemail.com/incident/cmknul85n0as4lh6z8g1p8a6k https://status.cakemail.com/incident/cmknul85n0as4lh6z8g1p8a6k Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident Affected Components: Classic App Jan 21, 09:36:25 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service. Jan 21, 09:35:57 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>09:36:25</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>09:35:57</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 09:35:57 +0000 https://status.cakemail.com/incident/cmkntvi7o0036t542az75a4a0 https://status.cakemail.com/incident/cmkntvi7o0036t542az75a4a0 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident Affected Components: Classic App Jan 21, 09:24:26 GMT+0 - Resolved - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service. Jan 21, 09:24:00 GMT+0 - Investigating - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>09:24:26</var> GMT+0</small><br><strong>Resolved</strong> - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>09:24:00</var> GMT+0</small><br><strong>Investigating</strong> - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Wed, 21 Jan 2026 09:24:00 +0000 https://status.cakemail.com/incident/cmkntg4sp096kb91kg8hjyoor https://status.cakemail.com/incident/cmkntg4sp096kb91kg8hjyoor Maintenance thursday May 22nd at 11pm EST Type: Maintenance Duration: 1 hour and 20 minutes Affected Components: Cakemail Email Delivery Infrastructure, Email Designer, Classic App, Email Designer, Cakemail.com, Cakemail Tracking, Classic API, Next-gen API, Next-gen App May 23, 03:00:01 GMT+0 - Identified - Maintenance is now in progress May 23, 04:20:08 GMT+0 - Completed - Maintenance has completed successfully. May 23, 03:00:00 GMT+0 - Identified - We will be carrying out a database maintenance which can last 4 hours with a maximum downtime of 2 hours Date: Thursday May 22nd, 11pm EST Type: Maintenance

Duration: 1 hour and 20 minutes

Affected Components: , , , , , , , ,

<p><small>May <var data-var='date'> 23</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>04:20:08</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be carrying out a database maintenance which can last 4 hours with a maximum downtime of 2 hours Date: Thursday May 22nd, 11pm EST .</p> ]]> Fri, 23 May 2025 03:00:00 +0000 https://status.cakemail.com/maintenance/cmayfhihh003qydlit41bgodr https://status.cakemail.com/maintenance/cmayfhihh003qydlit41bgodr Maintenance Friday August 30th at 12:00 am (tonight) Type: Maintenance Duration: 45 minutes Affected Components: Classic API, Next-gen App, Classic App, Email Designer, Next-gen API, Email Designer, Cakemail.com, Cakemail Tracking, Cakemail Email Delivery Infrastructure Aug 30, 04:00:00 GMT+0 - Identified - Impact on services: We will be carrying out a maintenance on databases that will last roughly 45 minutes. Users can expect partial outages effecting all services. Aug 30, 04:45:00 GMT+0 - Completed - Maintenance has completed successfully Aug 30, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 45 minutes

Affected Components: , , , , , , , ,

<p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - Impact on services: We will be carrying out a maintenance on databases that will last roughly 45 minutes. Users can expect partial outages effecting all services..</p> <p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>04:45:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 30</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 30 Aug 2024 04:00:00 +0000 https://status.cakemail.com/maintenance/cm0fe0hzv0002cmybbvzq362v https://status.cakemail.com/maintenance/cm0fe0hzv0002cmybbvzq362v Maintenance Notification Type: Maintenance Duration: 1 hour and 41 minutes Affected Components: Classic API, Next-gen App, Classic App, Email Designer, Next-gen API, Email Designer Jul 23, 04:00:00 GMT+0 - Identified - We will be performing maintenance on our database services on July 23 at 12:00 AM EST. The maintenance is expected to last approximately 3 hours and may cause some partial outages. Additionally, we will be conducting maintenance today - July 22 - during business hours, which should not result in any downtime. Thank you for your understanding and cooperation. Jul 23, 05:40:43 GMT+0 - Completed - Maintenance has completed successfully. Jul 23, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour and 41 minutes

Affected Components: , , , , ,

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing maintenance on our database services on July 23 at 12:00 AM EST. The maintenance is expected to last approximately 3 hours and may cause some partial outages. Additionally, we will be conducting maintenance today - July 22 - during business hours, which should not result in any downtime. Thank you for your understanding and cooperation..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>05:40:43</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 23 Jul 2024 04:00:00 +0000 https://status.cakemail.com/maintenance/clyx5jlkv89695ifoab9b6940x https://status.cakemail.com/maintenance/clyx5jlkv89695ifoab9b6940x Emergency Maintenance Type: Maintenance Duration: 39 minutes Affected Components: Classic API, Next-gen App, Classic App, Email Designer, Next-gen API, Email Designer Jul 4, 16:09:12 GMT+0 - Completed - The maintenance has now been completed quicker than expected Jul 4, 15:30:00 GMT+0 - Identified - Emergency maintenance starting at 11:30 ET The maintenance will last 3 hours with partial/intermittent downtime of 1.5 hours Type: Maintenance

Duration: 39 minutes

Affected Components: , , , , ,

<p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>16:09:12</var> GMT+0</small><br><strong>Completed</strong> - The maintenance has now been completed quicker than expected.</p> <p><small>Jul <var data-var='date'> 4</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Identified</strong> - Emergency maintenance starting at 11:30 ET The maintenance will last 3 hours with partial/intermittent downtime of 1.5 hours.</p> ]]> Thu, 4 Jul 2024 15:30:00 +0000 https://status.cakemail.com/maintenance/cly7etpvn72202htokw530uq4q https://status.cakemail.com/maintenance/cly7etpvn72202htokw530uq4q Server maintenance Type: Maintenance Duration: 23 minutes Affected Components: Classic App, Email Designer, Classic API, Cakemail Tracking, Next-gen App, Cakemail.com, Email Designer, Next-gen API Sep 29, 02:22:48 GMT+0 - Completed - Maintenance completed successfully. Sep 29, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 29, 02:00:00 GMT+0 - Identified - A maintenance operation is scheduled on September 28, 2022, between 10:00 PM and 12:00 AM (UTC-4). A 10 minute downtime is expected. Type: Maintenance

Duration: 23 minutes

Affected Components: , , , , , , ,

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>02:22:48</var> GMT+0</small><br><strong>Completed</strong> - Maintenance completed successfully..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - A maintenance operation is scheduled on September 28, 2022, between 10:00 PM and 12:00 AM (UTC-4). A 10 minute downtime is expected..</p> ]]> Thu, 29 Sep 2022 02:00:00 +0000 https://status.cakemail.com/maintenance/cl8m47wpx46440ton1o163ebhr https://status.cakemail.com/maintenance/cl8m47wpx46440ton1o163ebhr Cloud provider maintenance Type: Maintenance Affected Components: Cakemail Tracking, Next-gen App, Classic App, Next-gen API, Classic API, Cakemail.com, Email Designer, Email Designer Jan 5, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully. Jan 5, 09:00:00 GMT+0 - Identified - Maintenance is now in progress. Jan 5, 09:00:00 GMT+0 - Identified - A maintenance operation is scheduled for the BHS1 region on January 5, 2021, between 4:00 AM and 12:00 PM (UTC-4). No disruption to your instances is expected as services will be maintained during the operation. Type: Maintenance

Affected Components: , , , , , , ,

<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - A maintenance operation is scheduled for the BHS1 region on January 5, 2021, between 4:00 AM and 12:00 PM (UTC-4). No disruption to your instances is expected as services will be maintained during the operation..</p> ]]> Wed, 5 Jan 2022 09:00:00 +0000 https://status.cakemail.com/maintenance/ckxywauzi3302738vomlkm0vyys https://status.cakemail.com/maintenance/ckxywauzi3302738vomlkm0vyys