Cakemail Next-gen
100 % uptime
Dec 2021
Jan 2022
Feb 2022
Next-gen API
99.44 % uptime
Dec 2021
Jan 2022
Feb 2022
Next-gen App
99.42 % uptime
Dec 2021
Jan 2022
Feb 2022
Email Designer
99.47 % uptime
Dec 2021
Jan 2022
Feb 2022
Cakemail Classic
100 % uptime
Dec 2021
Jan 2022
Feb 2022
Classic API
99.26 % uptime
Dec 2021
Jan 2022
Feb 2022
Classic App
99.18 % uptime
Dec 2021
Jan 2022
Feb 2022
Email Designer
99.47 % uptime
Dec 2021
Jan 2022
Feb 2022
Cakemail Tracking
99.36 % uptime
Dec 2021
Jan 2022
Feb 2022
cakemail.com
98.72 % uptime
Dec 2021
Jan 2022
Feb 2022

Notice history

Jan 2022

Unforeseen incidents in hosting provider infrastructure affect internal networks.
  • Resolved
    January 06, 2022 at 12:29 AM

    The issue is now resolved. Everything is in working order and no residual problems are detected.

  • Monitoring
    January 05, 2022 at 7:29 PM

    The correction has now been implemented. There is, however, another issue being investigated. On both the dedicated infrastructure and the public cloud infrastructure, we are still experiencing connectivity issues so services are still unavailable. We will continue to monitor the situation.

  • Monitoring
    January 05, 2022 at 6:44 PM

    An OpenStack feature added during scheduled maintenance caused the problem.

    The feature allows security rules to be applied to the virtual network and all virtual ports. The functionality had been activated on the virtual ports (configuration) by the operator.

    A patch is being deployed on all affected infrastructure by our hosting provider.

  • Identified
    January 05, 2022 at 5:02 PM

    The issue has been identified by our hosting provider but they are unable to provide an ETA at present moment. We remain in constant communication with them and will post updates regularly on the evolution of this incident.

  • Investigating
    January 05, 2022 at 2:10 PM

    Unforeseen incidents in hosting provider infrastructure affect internal networks. Public services are all impacted. Remediation operations are in progress.

Dec 2021

Dec 2021 to Feb 2022