tag:status.cakemail.com,2005:/history Cakemail Status - Histórico de incidentes 2026-09-01T13:41:00.000+00:00 Cakemail tag:status.cakemail.com,2005:Maintenance/cmtipwsoj06qc1bmf9we88duz 2026-09-01T13:41:00.000+00:00 2026-09-01T13:41:00.000+00:00 Emergency maintenance in progress Type: Maintenance

Duration: 5 minutes

Affected Components: Classic App, Infraestrutura de entrega de e-mail, Cakemail.com, Aplicativo de última geração, Cakemail Tracking, Email Designer, Email Designer, API de última geração, Classic API

Sep 1, 13:41:00 GMT+0
Identificado - A manutenção já está em andamento.

Sep 1, 13:43:29 GMT+0
Identificado - We're performing emergency maintenance on \[service/component\]. Expected duration: approximately 60 minutes with intermittent downtime of 5 minutes, starting at 9:41am ET. During this window, you may be unable to \[log in / send campaigns / API requests may return errors\]. Queued sends and API requests will resume automatically once maintenance is complete. No data will be lost. We'll update this notice as soon as service is fully restored..

Sep 1, 13:46:00 GMT+0
Concluído - Manutenção concluída com sucesso.

]]> tag:status.cakemail.com,2005:Maintenance/cmnhuhrm302fnbhe5jnqj1mfs 2026-04-08T20:00:00.000+00:00 2026-04-08T20:00:00.000+00:00 Email Sending Infrastructure Type: Maintenance

Duration: 2 hours and 49 minutes

Affected Components: Infraestrutura de entrega de e-mail

Apr 8, 20:00:00 GMT+0
Identificado - We inform you of upcoming maintenance on our email sending infrastructure. **Expected interruption:** Up to 2 hours of intermittent service disruption within the 4-hour maintenance window. Please note that timing may vary slightly depending on the progress of the intervention. **Impact:** During this period, emails may be temporarily delayed and not sent from our infrastructure. Our teams will be closely monitoring the operation to ensure everything is restored as quickly as possible. If any unexpected issues arise, we will transition to an unplanned intervention to resolve them promptly..

Apr 8, 20:00:01 GMT+0
Identificado - A manutenção já está em andamento.

Apr 8, 21:24:56 GMT+0
Identificado - We’ve completed the migration and are now closely monitoring the systems to ensure everything is operating as expected..

Apr 8, 22:48:46 GMT+0
Concluído - Maintenance has completed successfully..

]]> tag:status.cakemail.com,2005:Incident/cmn8bwr9b06drzpr3ptq8rp1c 2026-03-27T03:15:37.343+00:00 2026-03-27T03:15:37.356+00:00 Cakemail.com isn't accessible at the moment (automated) Type: Incident

Duration: 3 days, 12 hours and 23 minutes

Affected Components: Cakemail.com

Mar 27, 03:15:37 GMT+0
Investigando - Cakemail.com cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 30, 15:38:40 GMT+0
Resolvido - This incident has been resolved..

]]> tag:status.cakemail.com,2005:Incident/cmn4mbzyb09je34vk9y2hautu 2026-03-24T12:56:19.091+00:00 2026-03-24T12:56:19.091+00:00 Estamos enfrentando um problema que afeta a entrega de e-mails. Type: Incident

Duration: 36 minutes

Affected Components: Aplicativo de última geração, Cakemail.com, Infraestrutura de entrega de e-mail, Classic App, Cakemail Tracking, API de última geração, Classic API

Mar 24, 12:56:19 GMT+0
Investigando - Our team is actively working to resolve it as quickly as possible. We understand how important reliable delivery is, and we are treating this matter with the highest priority..

Mar 24, 12:59:39 GMT+0
Identificado - We are continuing to work on a fix for this incident..

Mar 24, 13:32:36 GMT+0
Resolvido - This incident has been resolved..

]]> tag:status.cakemail.com,2005:Incident/cmmyxdhxu0ayhozdt88qdif7a 2026-03-20T13:18:48.456+00:00 2026-03-20T13:18:48.456+00:00 API is currently experiencing some issues Type: Incident

Duration: 40 minutes

Affected Components: API de última geração

Mar 20, 13:18:48 GMT+0
Investigando - We are currently investigating this incident..

Mar 20, 13:58:59 GMT+0
Resolvido - This incident has been resolved..

]]> tag:status.cakemail.com,2005:Incident/cmmyxd0g000f6sxckfbeh4y7e 2026-03-20T12:00:18.805+00:00 2026-03-20T12:00:18.805+00:00 API is currently experiencing some issues Type: Incident

Duration: 1 hour and 58 minutes

Affected Components: API de última geração

Mar 20, 12:00:18 GMT+0
Investigando - We are currently investigating this incident..

Mar 20, 13:58:35 GMT+0
Resolvido - This incident has been resolved..

]]> tag:status.cakemail.com,2005:Incident/cmmyuh8rr0arsrtd9sf1t53bi 2026-03-20T11:57:44.487+00:00 2026-03-20T11:57:44.502+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 12 minutes

Affected Components: Classic App

Mar 20, 11:57:44 GMT+0
Investigando - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 20, 12:09:20 GMT+0
Resolvido - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmmxkmxp70209e87azz6sb6be 2026-03-19T14:34:27.739+00:00 2026-03-19T14:34:27.752+00:00 Cakemail Tracking isn't accessible at the moment (automated) Type: Incident

Duration: 4 minutes

Affected Components: Cakemail Tracking

Mar 19, 14:34:27 GMT+0
Investigando - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 19, 14:38:39 GMT+0
Resolvido - Cakemail Tracking is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmmxkmgxj01fcb3ze0q181vr7 2026-03-19T14:34:06.006+00:00 2026-03-19T14:34:06.021+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 4 minutes

Affected Components: Classic App

Mar 19, 14:34:06 GMT+0
Investigando - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 19, 14:38:30 GMT+0
Resolvido - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmmxkmefd01hjykvm70s5otc6 2026-03-19T14:34:02.761+00:00 2026-03-19T14:34:02.769+00:00 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident

Duration: 5 minutes

Affected Components: API de última geração

Mar 19, 14:34:02 GMT+0
Investigando - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 19, 14:38:34 GMT+0
Resolvido - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmmxkm4y701dvdqmgti7w059p 2026-03-19T14:33:50.478+00:00 2026-03-19T14:33:50.494+00:00 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident

Duration: 5 minutes

Affected Components: Classic API

Mar 19, 14:33:50 GMT+0
Investigando - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 19, 14:38:29 GMT+0
Resolvido - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmli7vz0704jv13c02mcjsiza 2026-02-11T16:01:18.083+00:00 2026-02-12T13:34:29.917+00:00 Desempenho mais lento no aplicativo Type: Incident

Duration: 21 hours and 34 minutes

Affected Components: Classic App, Aplicativo de última geração, Email Designer, Email Designer, API de última geração, Classic API, , , Cakemail Next-gen → Cakemail Classic →

Feb 12, 13:34:29 GMT+0
Identificado - We are continuing to work on a fix for this incident..

Feb 12, 13:34:51 GMT+0
Resolvido - This incident has been resolved..

Feb 11, 16:01:18 GMT+0
Investigando - We are currently investigating reports of slower performance affecting some users. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available..

]]> tag:status.cakemail.com,2005:Incident/cmkzw6h9a16vuyuf9h8rqeu4d 2026-01-29T20:13:43.005+00:00 2026-01-29T20:13:43.019+00:00 Cakemail Tracking isn't accessible at the moment (automated) Type: Incident

Duration: 21 minutes

Affected Components: Cakemail Tracking

Jan 29, 20:13:43 GMT+0
Investigando - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 20:34:20 GMT+0
Resolvido - Cakemail Tracking is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkzw5l9t16cjytjow4rc5vq9 2026-01-29T20:13:01.553+00:00 2026-01-29T20:13:01.569+00:00 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident

Duration: 21 minutes

Affected Components: API de última geração

Jan 29, 20:13:01 GMT+0
Investigando - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 20:33:47 GMT+0
Resolvido - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkzw2tri0mo9vqphl5ptr5ae 2026-01-29T20:10:52.590+00:00 2026-01-29T20:10:52.607+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 23 minutes

Affected Components: Classic App

Jan 29, 20:10:52 GMT+0
Investigando - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 20:34:15 GMT+0
Resolvido - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkzw0flo16t9yuf9yxl5rbh7 2026-01-29T20:09:00.924+00:00 2026-01-29T20:09:00.938+00:00 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident

Duration: 25 minutes

Affected Components: Classic API

Jan 29, 20:09:00 GMT+0
Investigando - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 29, 20:34:02 GMT+0
Resolvido - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmko07t7w0001eor67wv4a7py 2026-01-21T12:33:29.515+00:00 2026-01-21T12:33:29.537+00:00 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident

Duration: 7 minutes

Affected Components: Classic API

Jan 21, 12:33:29 GMT+0
Investigando - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 12:40:28 GMT+0
Resolvido - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmko07rs8007zrf8jilwyzdu6 2026-01-21T12:33:27.655+00:00 2026-01-21T12:33:27.668+00:00 Cakemail Tracking isn't accessible at the moment (automated) Type: Incident

Duration: 7 minutes

Affected Components: Cakemail Tracking

Jan 21, 12:33:27 GMT+0
Investigando - Cakemail Tracking cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 12:40:26 GMT+0
Resolvido - Cakemail Tracking is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmko079sg00c4hg3mlg4lffl9 2026-01-21T12:33:04.335+00:00 2026-01-21T12:33:04.357+00:00 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident

Duration: 7 minutes

Affected Components: API de última geração

Jan 21, 12:33:04 GMT+0
Investigando - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 12:40:31 GMT+0
Resolvido - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmko074en0094kc337nnm3sak 2026-01-21T12:32:57.358+00:00 2026-01-21T12:32:57.371+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 8 minutes

Affected Components: Classic App

Jan 21, 12:32:57 GMT+0
Investigando - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 12:40:38 GMT+0
Resolvido - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmknvrfx50940xjngew0bm2pw 2026-01-21T10:29:10.479+00:00 2026-01-21T14:44:02.082+00:00 Ongoing Network Instability Type: Incident

Duration: 4 hours and 15 minutes

Affected Components: Aplicativo de última geração, Cakemail.com, Infraestrutura de entrega de e-mail, Classic App, Cakemail Tracking, Email Designer, Email Designer, API de última geração, Classic API

Jan 21, 14:44:02 GMT+0
Resolvido - This incident has been resolved..

Jan 21, 10:29:10 GMT+0
Investigando - We are still experiencing intermittent service interruptions caused by network flapping. Our team is actively investigating the issue. We are working to isolate and resolve the root cause. We will continue to provide updates as we make progress. Thank you for your patience while we work to fully stabilize the platform..

Jan 21, 10:52:32 GMT+0
Monitoramento - We implemented a fix and are currently monitoring the result..

]]> tag:status.cakemail.com,2005:Incident/cmknvg6ug097l133zeh5l1p37 2026-01-21T10:20:02.343+00:00 2026-01-21T10:20:02.359+00:00 Cakemail Next-gen - Next-gen API isn't accessible at the moment (automated) Type: Incident

Duration: 1 minute

Affected Components: API de última geração

Jan 21, 10:20:02 GMT+0
Investigando - Cakemail Next-gen - Next-gen API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 10:20:34 GMT+0
Resolvido - Cakemail Next-gen - Next-gen API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmknvfzl1092m8lga11jev25m 2026-01-21T10:19:52.933+00:00 2026-01-21T10:19:52.946+00:00 Cakemail Classic - Classic API isn't accessible at the moment (automated) Type: Incident

Duration: 1 minute

Affected Components: Classic API

Jan 21, 10:19:52 GMT+0
Investigando - Cakemail Classic - Classic API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 10:20:23 GMT+0
Resolvido - Cakemail Classic - Classic API is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmknvfypx092g8lgal06y50pg 2026-01-21T10:19:51.813+00:00 2026-01-21T10:19:51.835+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 1 minute

Affected Components: Classic App

Jan 21, 10:19:51 GMT+0
Investigando - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 10:20:32 GMT+0
Resolvido - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmknul85n0as4lh6z8g1p8a6k 2026-01-21T09:55:57.706+00:00 2026-01-21T09:55:57.720+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Duration: 3 minutes

Affected Components: Classic App

Jan 21, 09:55:57 GMT+0
Investigando - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 21, 09:58:27 GMT+0
Resolvido - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkntvi7o0036t542az75a4a0 2026-01-21T09:35:57.683+00:00 2026-01-21T09:36:25.627+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Affected Components: Classic App

Jan 21, 09:36:25 GMT+0
Resolvido - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

Jan 21, 09:35:57 GMT+0
Investigando - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Incident/cmkntg4sp096kb91kg8hjyoor 2026-01-21T09:24:00.456+00:00 2026-01-21T09:24:26.260+00:00 Cakemail Classic - Classic App isn't accessible at the moment (automated) Type: Incident

Affected Components: Classic App

Jan 21, 09:24:26 GMT+0
Resolvido - Cakemail Classic - Classic App is now operational! This update was created by an automated monitoring service..

Jan 21, 09:24:00 GMT+0
Investigando - Cakemail Classic - Classic App cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.cakemail.com,2005:Maintenance/cmayfhihh003qydlit41bgodr 2025-05-23T03:00:00.000+00:00 2025-05-23T03:00:01.000+00:00 Manutenção quinta-feira, 22 de maio, às 23h EST Type: Maintenance

Duration: 1 hour and 20 minutes

Affected Components: Infraestrutura de entrega de e-mail, Email Designer, Classic App, Email Designer, Cakemail.com, Cakemail Tracking, Classic API, API de última geração, Aplicativo de última geração

May 23, 03:00:01 GMT+0
Identificado - A manutenção já está em andamento.

May 23, 04:20:08 GMT+0
Concluído - A manutenção foi concluída com sucesso..

May 23, 03:00:00 GMT+0
Identificado - Realizaremos uma manutenção no banco de dados que poderá durar 4 horas, com tempo máximo de inatividade de 2 horas. Data: Quinta-feira, 22 de maio, 23h (horário do leste dos EUA)..

]]> tag:status.cakemail.com,2005:Maintenance/cm0fe0hzv0002cmybbvzq362v 2024-08-30T04:00:00.000+00:00 2024-08-30T04:00:00.000+00:00 Manutenção Sexta-feira 30 de agosto às 12:00 am (hoje à noite) Type: Maintenance

Duration: 45 minutes

Affected Components: Classic API, Aplicativo de última geração, Classic App, Email Designer, API de última geração, Email Designer, Cakemail.com, Cakemail Tracking, Infraestrutura de entrega de e-mail

Aug 30, 04:00:00 GMT+0
Identificado - Impacto nos serviços: Faremos uma manutenção nos bancos de dados que durará aproximadamente 45 minutos. Os usuários podem esperar interrupções parciais afetando todos os serviços..

Aug 30, 04:45:00 GMT+0
Concluído - Manutenção concluída com sucesso.

Aug 30, 04:00:01 GMT+0
Identificado - A manutenção já está em andamento.

]]> tag:status.cakemail.com,2005:Maintenance/clyx5jlkv89695ifoab9b6940x 2024-07-23T04:00:00.000+00:00 2024-07-23T04:00:00.000+00:00 Notificação de manutenção Type: Maintenance

Duration: 1 hour and 41 minutes

Affected Components: Classic API, Aplicativo de última geração, Classic App, Email Designer, API de última geração, Email Designer

Jul 23, 04:00:00 GMT+0
Identificado - Realizaremos manutenção em nossos serviços de banco de dados no dia 23 de julho às 12h EST. A manutenção está prevista para durar aproximadamente 3 horas e pode causar algumas interrupções parciais. Além disso, realizaremos manutenções hoje – 22 de julho – em horário comercial, o que não deverá resultar em indisponibilidade. Obrigado por sua compreensão e cooperação..

Jul 23, 05:40:43 GMT+0
Concluído - A manutenção foi concluída com sucesso..

Jul 23, 04:00:01 GMT+0
Identificado - A manutenção já está em andamento.

]]> tag:status.cakemail.com,2005:Maintenance/cly7etpvn72202htokw530uq4q 2024-07-04T15:30:00.000+00:00 2024-07-04T16:09:12.526+00:00 Manutenção de Emergência Type: Maintenance

Duration: 39 minutes

Affected Components: Classic API, Aplicativo de última geração, Classic App, Email Designer, API de última geração, Email Designer

Jul 4, 16:09:12 GMT+0
Concluído - A manutenção foi concluída mais rápido do que o esperado.

Jul 4, 15:30:00 GMT+0
Identificado - Manutenção de emergência a partir das 11h30 ET A manutenção durará 3 horas com tempo de inatividade parcial/intermitente de 1,5 horas.

]]> tag:status.cakemail.com,2005:Maintenance/cl8m47wpx46440ton1o163ebhr 2022-09-29T02:00:00.000+00:00 2022-09-29T02:22:48.832+00:00 Server maintenance Type: Maintenance

Duration: 23 minutes

Affected Components: Classic App, Email Designer, Classic API, Cakemail Tracking, Aplicativo de última geração, Cakemail.com, Email Designer, API de última geração

Sep 29, 02:22:48 GMT+0
Concluído - Maintenance completed successfully..

Sep 29, 02:00:01 GMT+0
Identificado - A manutenção já está em andamento.

Sep 29, 02:00:00 GMT+0
Identificado - A maintenance operation is scheduled on September 28, 2022, between 10:00 PM and 12:00 AM (UTC-4). A 10 minute downtime is expected..

]]> tag:status.cakemail.com,2005:Maintenance/ckxywauzi3302738vomlkm0vyys 2022-01-05T09:00:00.000+00:00 2022-01-05T09:00:00.000+00:00 Cloud provider maintenance Type: Maintenance

Affected Components: Cakemail Tracking, Aplicativo de última geração, Classic App, API de última geração, Classic API, Cakemail.com, Email Designer, Email Designer

Jan 5, 09:00:00 GMT+0
Concluído - Maintenance has completed successfully..

Jan 5, 09:00:00 GMT+0
Identificado - Maintenance is now in progress..

Jan 5, 09:00:00 GMT+0
Identificado - A maintenance operation is scheduled for the BHS1 region on January 5, 2021, between 4:00 AM and 12:00 PM (UTC-4). No disruption to your instances is expected as services will be maintained during the operation..

]]>