Cakemail - Slower performance on the app – Incident details

Experiencing partially degraded performance

Slower performance on the app

Investigating
Degraded performance
Started about 12 hours ago

Affected

Cakemail Classic

Degraded performance from 4:01 PM to 12:00 AM

Classic API

Degraded performance from 4:01 PM to 12:00 AM

Classic App

Degraded performance from 4:01 PM to 12:00 AM

Email Designer

Degraded performance from 4:01 PM to 12:00 AM

Cakemail Next-gen

Degraded performance from 4:01 PM to 12:00 AM

Next-gen API

Degraded performance from 4:01 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are currently investigating reports of slower performance affecting some users. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.